Returns & Exchanges
At Clothes Mentor, we want you to love your sustainable style; if a piece doesn't fit your vision, you can return it within 7 days of purchase for a full refund with the original tags attached. Please note that all returns must be processed at the specific store location where the item was originally purchased.
Return Process
- 1.Check Eligibility
Ensure your item is within the 7-day return window and still has the original Clothes Mentor price tags securely attached.
- 2.Locate Your Receipt
Gather your original paper receipt or digital proof of purchase to ensure a seamless refund to your original payment method.
- 3.Visit Original Store
Bring your items back to the specific Clothes Mentor boutique where they were bought, as our independently owned locations handle their own inventories.
- 4.Receive Your Refund
Once our team verifies the item's condition, we will issue your refund immediately to your credit card or provide store credit for your next find.